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+1 (702) 727-3738

    Privacy Policy

    Last updated: 14.02.2020

    Effective: 25.05.2018

    Eltrino (“us”, “we”, or “our”) operates website (the “Service”).

    Eltrino, a Limited Liability Company with offices at Obolonsky Ave. 22B, Suite 59, Kyiv, Ukraine. Eltrino B.V. with legal address: Jan van Gentstraat 134N, Badhoevedorp, 1171 GN, Netherlands. Incorporated in US with legal address: 5348 Vegas Drive, Suite 653, Las Vegas, Nevada, United States works to guarantee that the, websites and ecosystem constitute a safe environment for both website users and customers (“Customers”, “Clients” “you”).


    Information About Our Customers’ Users

    We need to handle Personal and Navigational information in order to provide you with an ability to purchase Eltrino Products (extensions at and Services, view the Eltrino website content, submit contact requests and job applications.

    When you purchase Eltrino Products or Services, browse the Site, submit contact requests or job applications, you give consent and fully agree to the Policy under which Eltrino collects, processes, uses, stores and discloses Personal Information. If you do not agree with the points stated in this Policy, you should not browse the Site or submit your contact requests or job applications.

    We collect the same basic navigational information from your computer or device that most websites collect, we use cookies and similar technologies to help us understand how people use our website so that we can keep improving user experience. Please, check Cookie Policy to clear up what information we collect and what technologies that we use on our website for this reason.

    We collect your Personal information only with your consent and we only use it as this Policy describes.

    Personal Information

    Eltrino isn’t established in the European Union, but it occasionally processes Personal Data of those individuals residing in the Union, who purchase Eltrino Products and Services, browse the Site, submit contact requests or job applications and performs other activities, which result in supplying us with some Navigational and Personal Information.

    “Personal Information” is including:

    • Name
    • Postal address
    • Telephone number
    • Email address
    • Payment and billing information, such as your credit card details and billing address
    • Links to your publicly available social media or other professional community accounts (for job requests)
    • CV (for job requests)
    • Your current country of residence (for job requests)

    What information do we collect about you?

    Fulling out the Contact Us form: we collect personally-identifying information (“Personal Information”) including your name, email address, telephone number. Since you will submit this information to us, you will know precisely what data we collect through the Site.

    Placing an order for Eltrino Products or Services: When you purchase Eltrino Products or Services we collect your first and last name, e-mail address, billing details, company name and tax number, your IP address. We require this information to enter into a binding contract (which is a purchase of our products), to issue invoices, credit memos and other legal documents. This information is stored for legal reasons.

    Subscribe to the newsletter: We save your email via MailChimp. When you submit a subscription you hereby allow us to send mail to your email address.

    Apply to our vacancies: When you respond to one of Eltrino vacancies you may be asked to submit your first and last name, email address, links to your publicly available social media or other professional community accounts, your current country of residence, Skype ID and telephone number. All the information provided during the recruitment process is confidential, and only for the information of the intended recipient.

    Browsing Site: Website usage information is collected using cookies.

    Use of the information we collect

    We use Personal Information we collect from our Site visitors for:

    • Responding to your inquiries, requests, completing your transactions, and providing you with related customer service
    • Responding and reviewing to your job application requests
    • Analyzing data of the Site usage to personalize your user experience
    • Distributing personalized administrative and marketing information
    • Communicating with you during the service, purchase, support, recruitment, hiring processes.
    • Identifying usage trends, determining the effectiveness of our promotional campaigns.

    Customer feedback and projects in our portfolio

    We publish customer feedback and projects in our portfolio on our website only if it was previously acquired with our clients.

    Third-party services

    Eltrino does not take any responsibility for the content, the privacy, information or other practices of any third parties, including any third party operating any website or service to which the Eltrino site links. We are not responsible for the privacy of information that you submit on these resources.


    We use:

    MailChimp as a sub-processor for collecting emails (newsletter subscription) provided by our customers and visitors. Please check MailChimp Privacy Policy before submitting or sharing any Personal Information with them.

    You may check AddThis Privacy Policy before submitting or sharing any Personal Information with them.

    Social media features

    There are several social media features on our site. Buttons: “Share“ – for Facebook, “Tweet“ – for Twitter, “Share“ – for LinkedIn and “Share“ – for Google Plus on the Site blog articles pages. And “Share“ – for Facebook, “Tweet“ – for Twitter, “Share“ – for Google Plus and “Send an email” on product pages in the Store pages.

    Personal information retention period

    Personal information retention period is equal to the duration of time for which the information will be maintained for an ongoing relationship. Its length permitted by the purpose(s) for which it was obtained. We ensure that personal information is not kept for longer than necessary.


    Data subject rights

    Our Site visitors, customers and job applicants have the following rights:

    • To gain access or receive your Personal Information in a commonly used and machine readable format
    • To remove consent from being contacted by email, phone and other means of communication
    • To request for all Personal Data that was received from you to be deleted from all our records
    • To request that we update, correct or remove any omissions in your Personal Information that we store
    • To opt out from all kinds of direct marketing and other communication

    You can ask to access, change or suppress your Personal Information emailing

    General cases

    Updates to the Privacy Policy

    If we change the way We handle your Personal Information, we will update this Privacy Policy. We reserve the right to make changes to our practices and this Privacy Policy at any time, please check back frequently to see any updates or changes to our Privacy Policy.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at, or:


    Obolonsky Ave. 22B, Suite 59

    Kyiv, 04205


    +380 (96) 648-648-3

    5348 Vegas Drive, Suite 653

    Las Vegas, NV 89108

    United States

    +1 (702) 727-3738

    Jan van Gentstraat 134N

    Badhoevedorp, 1171 GN


    +31 (0) 6 25 52 41 68